Question 1

What is GuardDekho.com?

Accepted Answer

GuardDekho.com is a technology-enabled marketplace that helps customers discover and connect with security agencies and security service providers based on location and requirements.

Question 2

Can I find security agencies near my location?

Accepted Answer

Yes. GuardDekho is designed to help users discover agencies operating in their required location.

Question 3

What type of security services can I find?

Accepted Answer

Depending on availability, users may find agencies providing security guards and related security services for homes, societies, offices, factories, warehouses, hotels, commercial properties, events and other requirements.

Question 4

How can I contact a security agency?

Accepted Answer

Open an agency profile and use the available contact or enquiry option to connect with the agency.

Question 5

Are all agencies verified?

Accepted Answer

Only agencies that have completed the applicable GuardDekho verification process are displayed with a "Verified" status.

Question 6

Does GuardDekho directly provide security guards?

Accepted Answer

GuardDekho is primarily a marketplace connecting customers with independent security agencies. The actual deployment of guards is handled by the respective service provider unless a specific GuardDekho service states otherwise.

Question 7

Can I request security guards for my society?

Accepted Answer

Yes, customers can submit their security requirements for residential societies and other properties, subject to service availability in their location.

Question 8

Can businesses use GuardDekho?

Accepted Answer

Yes. Businesses, offices, factories, warehouses, hotels, commercial properties and other organizations can use the platform to discover security service providers.

Question 9

How is the security service price decided?

Accepted Answer

Pricing is generally determined by the individual security agency based on factors such as number of guards, working hours, location, shifts, requirements and applicable commercial/statutory costs.

Question 10

Does GuardDekho guarantee a particular agency or security guard?

Accepted Answer

GuardDekho facilitates discovery and connection. Customers should review the agency's information, verification status and service terms before finalizing an agreement.

Question 11

How can I report incorrect information?

Accepted Answer

You can report incorrect, misleading or outdated information on an agency profile using the report option, and our team will review it.

Question 12

Why should my agency join GuardDekho?

Accepted Answer

GuardDekho provides security agencies with a digital marketplace to showcase their services and connect with potential customers.

Question 13

Can I register my security agency?

Accepted Answer

Yes. Security agencies can register on the platform subject to GuardDekho's registration and verification requirements.

Question 14

Can I display my service locations?

Accepted Answer

Yes. Agency profiles allow agencies to specify their operating locations.

Question 15

Can I receive customer enquiries?

Accepted Answer

Yes, registered agencies can receive customer enquiries through the marketplace functionality available to them.

Question 16

Does GuardDekho guarantee leads?

Accepted Answer

No. Registration or marketplace visibility does not guarantee enquiries or business. Lead opportunities may depend on customer demand, location, service offering and profile information.

Question 17

How can my agency become verified?

Accepted Answer

The agency must complete GuardDekho's applicable verification process and provide the required information/documents. The GuardDekho team can then review the submission.

Frequently asked questions

Customer FAQs

Security Agency FAQs